RWMC Membership Information
Here at RWMC we understand memberships are a little bit of commitment so we’ve set out some answers to some common questions below. If you can’t find the answer you’re looking for here please contact us.
How long does my membership last?
The duration of the membership is set out within the individual membership details as they do vary, but typically a membership will last for 12 months.
What is the difference between a fixed term membership and a subscription?
If you purchase a membership subscription, your membership will be automatically renewed at the end of the membership period (providing you have not cancelled your subscription). If you purchase a fixed term membership you will need to renew your membership at the end of each membership period. If you forget to renew you will not have access to members only areas until you have renewed your membership.
Can I change my membership type?
Yes, please log into your account and select from the available options. Please note there may be additional charges for your membership if you are upgrading a membership type.
Can I pay for my membership in person instead of online?
Yes, you can. Please talk to a member of staff when you next come into the RWMC who will be very happy to help you.
Can I gift a membership?
What a lovely idea! Yes, however we will need to do this in person or via the phone as we will require details of the recipient and payment for the membership. Please contact us if you would like to find out more.
Will your memberships always be the same price?
We work extremely hard to keep our membership prices as competitive as possible, but there may be changes in membership pricing from time to time. Please note prices are subject to change without notice.
Can I get a refund on my membership?
Please contact us if you would like to discuss a refund for a membership.
Can I cancel my membership?
We’d be extremely sad to lose you, but we would really like to understand why you wish to cancel your membership and we therefore ask that you please contact us. However, if you’d like to cancel your membership without talking to us you may do so by letting your membership lapse and/or by cancelling your subscription. Please note you may continue to receive correspondance from us if you choose to let you membership lapse.